Comparing Single-Page, Multipage, and Conversational Digital Forms in Health Care: Usability Study.
Aleeha IftikharRaymond R BondVictoria McgilliganStephen J LeslieKhaled RjoobCharles KnoeryCiara QuiggRyan CampbellKyle BoydAnne McShaneAaron PeacePublished in: JMIR human factors (2021)
In conclusion, the digital single-page form outperformed the other two forms in almost all usability metrics; it had the least task completion time compared with those of the other two digital forms. Moreover, on answering the open-ended question from the final customized postexperiment questionnaire, the single-page form was the preferred choice.