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A Mobile App to Facilitate Socially Distanced Hospital Communication During COVID-19: Implementation Experience.

Emeka C AnyawuR Parker WardAtman ShahVineet M AroraCraig A Umscheid
Published in: JMIR mHealth and uHealth (2021)
We rapidly developed and deployed a communication-focused mobile app early during COVID-19, which has demonstrated initial and sustained value among clinicians in communicating with in-patients and each other during social distancing. Our internal innovation benefited from our team's familiarity with institutional structures, short feedback loops, limited security and privacy implications, and a path toward sustainability provided by our innovation center. Challenges in content management were overcome through synchronization efforts and timestamping review. As COVID-19 continues to alter health care delivery, user activity metrics suggest that our solution will remain important in our efforts to continue providing safe and up-to-date clinical care.
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