Patient and Consumer Safety Risks When Using Conversational Assistants for Medical Information: An Observational Study of Siri, Alexa, and Google Assistant.

Timothy W Bickmore Ha Trinh Stefán Ólafsson Teresa K O'Leary Reza Asadi Nathaniel M Rickles Ricardo Cruz

Published in: Journal of medical Internet research (2018)

Reliance on conversational assistants for actionable medical information represents a safety risk for patients and consumers. Patients should be cautioned to not use these technologies for answers to medical questions they intend to act on without further consultation from a health care provider.

Keyphrases

healthcare
end stage renal disease
ejection fraction
newly diagnosed
chronic kidney disease
prognostic factors
peritoneal dialysis
health information
palliative care
case report