Establishing an Evaluation Indicator System for User Satisfaction With Hypertension Management Apps: Combining User-Generated Content and Analytic Hierarchy Process.
Yunfan HeHan ChenPeng XiangMin ZhaoYingjun LiYongcheng LiuTong WangJun LiangJianbo LeiPublished in: Journal of medical Internet research (2024)
In the United States, user satisfaction was lowest for advertising distribution, data synchronization, and reliability. By contrast, Chinese apps need improvements in cost efficiency and compatibility.