Developing user personas to capture intersecting dimensions of disadvantage in marginalised older patients: a qualitative study.
Laiba HusainTeresa FinlayArqam HusainJoseph WhertonGemma HughesTrisha GreenhalghPublished in: The British journal of general practice : the journal of the Royal College of General Practitioners (2024)
Personas can illuminate the multiple and intersecting dimensions of disadvantage in marginalised patient populations and may prove useful when designing or redesigning digital primary care services. Adopting an intersectional lens may help practices address digital disparities.