Effects of workplace incivility and workload on nurses' work attitude: The mediating effect of burnout.
Seung Eun LeeJa-Kyung SeoMaura MacpheePublished in: International nursing review (2024)
Zero tolerance and equity, diversity and inclusivity policies to promote workplace civility must be enforced. Workload needs to be patient-centered, ensuring a "fit" between patient needs and nurse staffing.