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The Impact of Digital-First Consultations on Workload in General Practice: Modeling Study.

Christopher SalisburyMairead MurphyPolly Duncan
Published in: Journal of medical Internet research (2020)
Digital-first approaches to primary care could increase general practice workload unless stringent conditions are met. Justification for these approaches should be based on evidence about the benefits in relation to the costs, rather than assumptions about reductions in workload. Given the potential increase in workload, which in due course could worsen problems of access, these initiatives should be implemented in a staged way alongside careful evaluation.
Keyphrases
  • general practice
  • primary care
  • mental health
  • quality improvement
  • tyrosine kinase
  • human health