Trust with increasing and decreasing reliability.

Benjamin S P RittenbergChristopher W HollandGrace E BarnhartSierra M GaudreauHeather F Neyedli

Published in: Human factors (2024)

This study provides initial evidence into the dynamics of trust for automation that gets better over time suggesting that users should only start interacting with automation when it is sufficiently reliable.

Keyphrases

health information
healthcare
protein kinase
social media