Patient perspectives of positive messages from clinicians: a qualitative secondary analysis and conceptual model.
Caleb FergusonSerra E IvynianJeremy HowickTracy Levett JonesPublished in: Contemporary nurse (2023)
Background : A review and meta- analysis of empathic communication and patients' expectations of interventions has shown that if positive messages are delivered there is a small but measurable reduction of pain and anxiety and some improvements in physical outcomes. Aim : To identify elements of health messages that may have a positive impact on patient health outcomes to guide effective nurse-patient- communication. Methods : Data were extracted from each study in a qualitative analysis of a systematic review investigating the health effects of positive messages, and analysed following the principles of thematic analysis. Findings : Central to effective positive messages were good communication skills. Five key features were identified. Discussion : The non-treatment care categories such as cognitive care and emotional care can significantly influence health outcomes across a range of interactions. Conclusion : Strategies to facilitate positivity can be incorporated into nursing education programs designed to improve patient outcomes.
Keyphrases
- healthcare
- palliative care
- quality improvement
- public health
- mental health
- case report
- pain management
- physical activity
- ejection fraction
- newly diagnosed
- primary care
- end stage renal disease
- chronic pain
- type diabetes
- health information
- metabolic syndrome
- electronic health record
- spinal cord
- social media
- sleep quality
- deep learning
- neuropathic pain
- machine learning
- combination therapy
- climate change
- smoking cessation