The patient representation struggle during the COVID-19 pandemic: Missed opportunities for resilient healthcare systems.
Hester M van de BovenkampBert de GraaffKarin KalthoffRoland BalPublished in: Health expectations : an international journal of public participation in health care and health policy (2023)
We conducted interviews with patient representatives and discussed our preliminary findings with patient representatives during the focus groups. Zorgbelang, a patient organization supporting client councils and enabling and organizing patient participation for organizations and municipalities, was partner in this research and contributed to the interview guide, conducting interviews and focus groups. Additionally, the analysis made by the first author was discussed and refined multiple times with the partners of Zorgbelang and one of them co-authored this paper.