Does the addition of a supportive chatbot promote user engagement with a smoking cessation app? An experimental study.
Olga PerskiDavid CraneEmma BeardJamie BrownPublished in: Digital health (2019)
The addition of a supportive chatbot to a popular smoking cessation app more than doubled user engagement. In view of very low follow-up rates, there is low quality evidence that the addition also increased self-reported smoking cessation.