Spontaneously generated online patient experience data - how and why is it being used in health research: an umbrella scoping review.
Julia WalshChristine DwumfourJonathan CaveAnne-Marie SlowtherPublished in: BMC medical research methodology (2022)
Tools, methods, and techniques are still at an early stage of development, but strong consensus exists that this data source will become very important to patient centred health research.