Engagement With the Centers for Disease Control and Prevention Coronavirus Self-Checker and Guidance Provided to Users in the United States From March 23, 2020, to April 19, 2021: Thematic and Trend Analysis.
Ami B ShahEghosa OyegunWilliam Brett HamptonAntonio J NeriNicole MaddoxDanielle RasoParamjit SandhuAnita PatelLisa M KooninLeslie LeeLauren RoperGeoffrey P WhitfieldDavid A SiegelEmilia H KoumansPublished in: Journal of medical Internet research (2023)
The majority of Self-Checker conversations resulted in advice to take no action, or stay home and self-monitor. This guidance may have reduced patient volume on the medical system; however, future studies evaluating patients' satisfaction, intention to follow the care advice received, course of action, and care modality pursued could clarify the impact of the Self-Checker and similar tools during future public health emergencies.