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Improving critical incident reporting in primary care through education and involvement.

Beate Sigrid MüllerMartin BeyerTatjana BlazejewskiDania GruberHardy MüllerFerdinand Michael Gerlach
Published in: BMJ open quality (2019)
Specific measures to improve the use of CIRS in primary care should focus on network management and practice owners. Practices need basic training on safety culture and error management. Continuing, practices should implement an offline CIRS, before they can profit from the exchange of reports via web-based CIRS. It is crucial that practices receive feedback on incidents, and trained network management personnel can provide such support.
Keyphrases
  • primary care
  • healthcare
  • general practice
  • cardiovascular disease
  • emergency department
  • quality improvement
  • type diabetes