Exploring interface design to support caregivers' needs and feelings of trust in online content.
Thana HusseinPreet K ChauhanNicole K DalmerFrank RudziczJennifer BogerPublished in: Journal of rehabilitation and assistive technologies engineering (2020)
Feelings of trust regarding information, including the ability to ascertain trustworthiness, is a major aspect of caregivers' willingness to engage with online content. Transparency and familiarity appear to be key elements that impact caregivers' trust in online information, which agrees with current web design research.