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Respect, trust and continuity: A qualitative study exploring service users' experience of involvement at a Healthy Life Centre in Norway.

Espen SagsveenMarit B RiseKjersti GrønningHeidi WesterlundOla Bratås
Published in: Health expectations : an international journal of public participation in health care and health policy (2018)
The findings imply that the professionals need to assess each service user's desires for involvement and consider how these can be met. Thus, user involvement cannot be understood without considering the particular setting and each individual service user's preferences for involvement. Relational continuity is needed to maintain the service users' challenges and goals throughout the services and to promote health behaviour changes.
Keyphrases
  • mental health
  • healthcare
  • primary care
  • health information
  • public health
  • social media
  • climate change