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Patient Experiences With Transfer for Community Hospital Inpatient Admission From an Academic Emergency Department.

Jonathan D SonisYosef BerlyandBrian J YunEmily L AaronsonAli S RajaDavid F M BrownSteven B PestkaBenjamin A White
Published in: Journal of patient experience (2020)
Emergency department (ED) crowding continues to be a major challenge and has important ramifications for patient care quality. One strategy to decrease ED crowding has been to implement alternative pathways to traditional hospital admission. Through a survey-based retrospective cohort study, we aimed to assess the patient experience for those who agreed to transfer and admission to an affiliated community hospital from a large, academic center's ED. In all, 85% of participants rated their overall experience as either great or good, 92% did not find it hard to make the decision to be transferred, and 95% found the transfer process itself to be easy.
Keyphrases
  • emergency department
  • healthcare
  • mental health
  • adverse drug
  • acute care
  • palliative care
  • quality improvement