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Satisfaction with service delivery among HIV treatment clients enrolled in differentiated and conventional models of care in South Africa: a baseline survey.

Idah MokheleAmy HuberSydney RosenJeanette L KaiserNkgomeleng LekodebaVinolia NtjikelaneCheryl J HendricksonNancy A ScottSophie J S Pascoe
Published in: Journal of the International AIDS Society (2024)
Most adult ART clients in South Africa were satisfied with their care, but those enrolled in DSD models expressed slightly greater satisfaction than those remaining in conventional care. Efforts should focus on enrolling more eligible patients into DSD models, expanding eligibility criteria to cover a wider client base, and further improving the models' desirable characteristics.
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