Delivering Mental Health Care Virtually During the COVID-19 Pandemic: Qualitative Evaluation of Provider Experiences in a Scaled Context.
Suman BudhwaniJamie Keiko FujiokaCherry ChuHayley BaranekLaura PusLori WassermanSimone N VigodDanielle MartinPayal AgarwalGeetha MukerjiPublished in: JMIR formative research (2021)
Continued efforts to enhance suggested facilitators, reduce persistent challenges, and address provider concerns about care quality based on these findings can enable a hybrid model of patient-centered and appropriate care to emerge in the future, with options for in-person, video, and phone visits being used to meet patient and clinical needs as required.