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Relationships between nurse managers' work activities, nurses' job satisfaction, patient satisfaction, and medication errors at the unit level: a correlational study.

Anu NurmekselaSanttu MikkonenJuha KinnunenTarja Kvist
Published in: BMC health services research (2021)
The findings suggest that nurse managers should focus on improving nursing practices by managing and organizing nurses' work in a way that makes their employees feel supported, motivated and secure. Furthermore, nurse managers should adopt a leadership style that emphasizes safe and patient-centered care. The results also suggest that the administration of today's health care organizations should actively evaluate nurse managers' share of work activities to ensure that their daily work is in line with the organizational goals.
Keyphrases
  • healthcare
  • primary care
  • patient satisfaction
  • mental health
  • adverse drug
  • palliative care
  • quality improvement
  • depressive symptoms
  • health insurance