The use of social media as a tool for stakeholder engagement in health service design and quality improvement: A scoping review.
Louisa WalshNerida HyettNicole JuniperChi LiSophie RodierSophie HillPublished in: Digital health (2021)
This review identifies the ways in which social media is being used as a tool to engage stakeholders in health service design and QI, with different models of use appropriate for different activities, user populations and stages of the QI cycle.