Telehealth and hospital performance: Does it matter?
Mei ZhaoHanadi Y HamadiJing XuD Rob HaleySinyoung ParkCynthia White-WilliamsPublished in: Journal of telemedicine and telecare (2020)
The expansion of hospital telehealth service provision can improve not only the efficiency of care, but also the total performance of the hospital. Since total performance is directly associated with hospital payments from the government, these findings have significant practice and policy implications. In addition, the effect of telehealth on other quality measures such as clinical care and safety needs further investigation.