Leveraging Telehealth to improve access to care: a qualitative evaluation of Veterans' experience with the VA TeleSleep program.
Francesca M NicosiaBhavika KaulAnnette M TottenMolly C SilvestriniKatherine WilliamsMary A WhooleyKathleen F SarmientoPublished in: BMC health services research (2021)
The VA TeleSleep program improved patient experiences across multiple aspects of care including a reduction in travel burden, increased access to clinicians and remote monitoring, and patient-reported health and quality of life outcomes, though some communication and continuity challenges remain. Implementing telehealth services may also improve the experiences of patients served by other subspecialties or healthcare systems.
Keyphrases
- healthcare
- quality improvement
- patient reported
- mental health
- palliative care
- end stage renal disease
- ejection fraction
- newly diagnosed
- affordable care act
- chronic kidney disease
- public health
- prognostic factors
- primary care
- patient reported outcomes
- case report
- health insurance
- type diabetes
- pain management
- adipose tissue
- health information
- climate change
- weight loss
- health promotion