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Improving Patient Safety and Care Quality Through a "Speaking-Up" Climate: The Mediating Role of Situation Monitoring.

Ja Kyung SeoSeung Eun Lee
Published in: Risk management and healthcare policy (2024)
Our study demonstrates that the positive impact of a speaking-up climate extends beyond improving nurses' speaking up. Further, fostering a speaking-up climate can significantly improve patient safety and quality of care, and situation monitoring has a critical role in this relationship. These findings contribute to understanding how encouraging a speaking-up climate could benefit patient safety and care quality in healthcare organizations.
Keyphrases
  • patient safety
  • quality improvement
  • healthcare
  • climate change
  • palliative care
  • affordable care act
  • pain management
  • social media