Understanding the use of patient-reported data by health care insurers: A scoping review.
Anne NeubertÓscar Brito FernandesArmin LucevicMilena PavlovaLászló GulácsiPetra BajiNiek KlazingaDionne KringosPublished in: PloS one (2020)
The breadth to which insurers use patient-reported data in their business models varies greatly. Some hindering factors to the uptake of such data are the varying and overlapping terminology in use in the field and the limited involvement of insured people in a health insurer's business. Health insurers are advised to be more explicit in regard to the role they want to play within the health system and society at large, and accommodate implications for the use of patient-reported data accordingly.