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Clinician-Spoken Plain Language in Health Care Encounters: A Qualitative Analysis to Assess Measurable Elements.

Renata West YenRobert HagedornMarie-Anne DurandJoAnna K LeyenaarAlistair James O'MalleyCatherine H SaundersTalia IsaacsGlyn Elwyn
Published in: Academic medicine : journal of the Association of American Medical Colleges (2024)
Clinicians' propensity to use medical terms with and without explanation and parse encounters into shorter or longer turns are measurable elements of spoken plain language. These findings will support further research on the development of a tool that can be used in medical education and other settings. This tool could provide direct and specific feedback to improve the plain language practices of clinicians in training and beyond.
Keyphrases
  • healthcare
  • medical education
  • autism spectrum disorder
  • palliative care
  • primary care
  • health insurance