Experiences of people with memory disorders and their spouse carers on influencing formal care: "They ask my wife questions that they should ask me".

People with memory disorders and their family carers are often in a disadvantaged position as they lack power over the health and social care decision-making during the illness, which is often guided by structural factors. To support the agency of people with memory disorders and to promote shared decision-making, clarification of the service structure and clearer communication between the different parties involved in care are required.