Learning from parental experience in a neonatal surgical unit: a qualitative service evaluation.
Anna LittlejohnsEmile CrouzenRebecca MernenkoFiona MetcalfeWaaka Moni-NwiniaHemma ChauhanBethan JohnsonDouglas McConachieElizabeth LawsonVictoria TricklebankJohn G McElwaineGurdeep S SagooLiz McKechnieGary LatchfordJonathan SutcliffePublished in: World journal of pediatric surgery (2023)
The wealth of data generated from the interviews has been summarized and shared with healthcare teams who are putting the service improvement suggestions into practice. The tool is available for services that wish to measure parental experience.