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Chatbot for Social Need Screening and Resource Sharing With Vulnerable Families: Iterative Design and Evaluation Study.

Emre SezginAhmet Baki KocaballiMillie DolceMicah A SkeensLisa K MilitelloYungui HuangJack StevensAlex R Kemper
Published in: JMIR human factors (2024)
Chatbots can provide personalized feedback for families to identify and meet social needs. Our study highlights the importance of user-centered iterative design and development of chatbots for social needs. Future research should examine the efficacy, cost-effectiveness, and scalability of chatbot interventions to address social needs.
Keyphrases
  • healthcare
  • mental health
  • physical activity
  • computed tomography
  • social media
  • image quality
  • health information