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Working from home: small business performance and the COVID-19 pandemic.

Ting ZhangDan GerlowskiZoltan Acs
Published in: Small business economics (2021)
The Rise of Working from Home (WFH) as a Silver Lining and "Creative Destruction" in the Pandemic: WFH Helps Small Businesses Perform Better with Industry Variations and Continues to Shine after Stay-at-Home Orders Ended. This study focuses on the role of working from home (WFH) for small business performance during the COVID-19 pandemic. We built a theoretical framework based on firm profit maximization and identified WFH as a rational business choice. We then compiled a real-time multifaceted data set, estimated panel fixed-effect, fractional logit, and multilevel mixed effects models, and find that (1) small businesses in states with higher WFH rates performed better with industry variations, controlling for local pandemic and socioeconomic factors; and (2) WFH rates increased after stay-at-home orders were rescinded. Our study demonstrates WFH as a potential "creative destruction" force that may expedite our technologically ready WFH adoption and permanently impact industrial structure and peoples' work lives.
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