Associations Between Nonclinical Services and Patient-Experience Outcomes in US Acute Care Hospitals.

Melody K SchiaffinoYukari SuzukiTarryn HoTracy L FinlaysonJeffrey S Harman

Published in: Journal of patient experience (2019)

Patient education centers provide relevant information at the point of service and may improve overall patient experience of care. Given the growing reliance on accountable care delivery models, opportunities to partner with community health education partners may be profitable.

Keyphrases

healthcare
acute care
quality improvement
palliative care
mental health
affordable care act
hiv testing
pain management
type diabetes
hepatitis c virus
weight loss
glycemic control