Applying User-Centered Design to Develop Practical Strategies that Address Overuse in Primary Care.
Tanner J CaverlySarah E SkurlaMandi L KlamerusJordan B SparksEve A KerrTimothy P HoferDavid ReedLaura J DamschroderPublished in: Journal of general internal medicine (2021)
The de-intensification strategies that patients and clinicians prioritized and operationalized during the co-design charrette process were detailed and multi-faceted. Each component of a strategy had a rationale based on feasibility, practical considerations, and ways of overcoming barriers. The charrette-based process may be a useful way to engage clinicians and patients in developing the complex and multi-faceted strategies needed to improve care delivery.