Sociodemographic Differences and Factors Affecting Patient Portal Utilization.
Martina A ClarkeElizabeth R LydenJihyun MaKeyonna M KingMohammad Mo SiahpushTzeyu MichaudRegina E IdoateAthena K RamosPublished in: Journal of racial and ethnic health disparities (2020)
Race/ethnicity affects perceptions on the need for the patient portal, being offered access to a portal, and the reasons to access information online. Understanding the factors affecting patient portal use can inform future strategies aimed at increasing adoption.