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Factors influencing patient engagement in mental health chatbots: A thematic analysis of findings from a systematic review of reviews.

Mohsen KhosraviGhazaleh Azar
Published in: Digital health (2024)
The research proposed some ways to use color and music in chatbot design. It also provided a systematic and multidimensional analysis of the factors, offered some insights for chatbot developers and researchers, and highlighted the potential of chatbots to improve patient-centered and person-centered care in mental health services.
Keyphrases
  • mental health
  • healthcare
  • palliative care
  • case report
  • social media
  • quality improvement
  • mental illness
  • pain management
  • risk assessment
  • meta analyses