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Patient Perspectives on the Quality of Professional Interpretation: Results from LASI Study.

Sarita PathakSteven E GregorichLisa C DiamondSunita MuthaEsme SetoJennifer Livaudais-TomanLeah S Karliner
Published in: Journal of general internal medicine (2021)
Our results highlight that, overall, the interpretation experience among patients who used any type of professional interpretation was positive, and that the quality found with in-person interpretation is preserved for remote modalities. Health systems should consider a multimodality approach to interpreter service provision including options for accessing professional interpreters via all three modalities based on communication and access needs.
Keyphrases
  • healthcare
  • case report
  • quality improvement
  • palliative care