A scoping review of patient engagement activities during COVID-19: More consultation, less partnership.
Lauren CadelMichelle MarcinowJane SandercockPenny DowedoffSara J T GuilcherAlies MaybeeSusan LawKerry KuluskiPublished in: PloS one (2021)
Evidence of how healthcare systems and organizations stayed connected to patients and families during the pandemic was identified; the majority of activities involved direct care consultations via technology. Since this review was conducted over the first six months of the pandemic, more work is needed to unpack the spectrum of patient engagement activities, including how they may evolve over time and to explore the barriers and facilitators for sustaining activities during major disruptions like pandemics.