Quality management systems in Aboriginal Community Controlled Health Services: a review of the literature.
Jenifer Olive DarrRichard Charles FranklinKristin Emma McBain-RiggSarah LarkinsYvette RoeKathryn PanarettoVicki SaundersMelissa CrowePublished in: BMJ open quality (2021)
The ACCHS sector warrants reliable evidence to understand the value of QMSs and enhancement tools, particularly given ACCHS (client-centric) services and their specialist status. Limited evidence exists for the value of standards on health system sustainability and efficiency in Australia. Despite a mandatory second certification standard, no studies reported on sustainability and efficiency of a QMS in PHC.