Patient experience and healthcare utilization for a COVID-19 telemedicine home monitoring program offered in English and Spanish.
Keri B VartanianMegan HoltorfEmily J CoxGeorge DiazHargobind KhuranaSherene SchlegelCaroline RaganitBrandon OngTodd CzartoskiPublished in: PloS one (2022)
This widely implemented HMP provided participants with a sense of safety and satisfaction and its use was associated with more outpatient care and ED encounters. These outcomes were comparable across English and Spanish-speakers, highlighting the importance and potential impact of language-concordant telemedicine.