An Email Coaching Option Increases Participant Program Utilization and Coach Productivity.
Samantha GarrelsElizabeth MaciasEric BenderJoel SpoonheimThomas E KottkePublished in: American journal of health promotion : AJHP (2022)
Adding email coaching to phone coaching can increase program utilization by individuals who use email, increase overall program utilization, generate high levels of participant satisfaction, and increase the number of participants served per coach.
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