How do healthcare professionals experience communication with people with aphasia and what content should communication partner training entail?
Maren Nelleke van RijssenMarloes VeldkampEls BryonLianne RemijnJohanna M A Visser-MeilyEllen GerritsLizet van EwijkPublished in: Disability and rehabilitation (2021)
According to HCP, communication difficulties challenge the provision of healthcare activities and lead to negative feelings in HCP. HCP suggest that communication can be improved by providing more time in the healthcare pathway of people with aphasia, adapting healthcare information to the needs of people with aphasia, commitment of physicians and managers, changing the roles of SLTs and improving knowledge and skills of HCP.Implications for rehabilitationCommunication between healthcare professionals (HCP) and people with aphasia can be improved by training HCP to use supportive conversation techniques and tools.An important condition for successful implementation of communication partner trainings in healthcare centres is to identify the experiences of HCP with communication with people with aphasia and their needs and wishes for training content.This study shows that communication problems between HCP and people with aphasia impede diagnosis and therapy with considerable implications for healthcare quality.The suggestions that HCP have concerning the content of communication partner trainings can be placed under "education" and "implementation and post-training support." HCP describe specific roles for speech-and language therapists to fulfil after the training and suggest two main changes that should be made at an organizational level.