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What is clinician presence? A qualitative interview study comparing physician and non-physician insights about practices of human connection.

Cati Brown JohnsonRachel SchwartzAmrapali MaitraMarie C HaverfieldAaron TierneyJonathan G ShawDani L ZiontsNadia SafaeiniliSonoo Thadaney IsraniAbraham VergheseDonna M Zulman
Published in: BMJ open (2019)
Clinician presence involves learning to step back, pause, and be prepared to receive a patient's story. Building on strategies from physicians and non-medical professionals, clinician presence is best enacted through purposeful intention to connect, conscious navigation of time, and proactive management of technology and the environment to focus attention on the patient. Everyday practice or ritual supporting these strategies could support physician self-care as well as physician-patient connection.
Keyphrases
  • primary care
  • emergency department
  • case report
  • healthcare