Building Connections with Families: Implementation of a Video-Messaging Service in the Neonatal Intensive Care Unit.

Stephanie BottNicole Dantas FernandezJanet NarcisoJanet MacAlpineNicole QuainJulia RettieLia SharpeYenge Diambomba Ayah Al BizriKarel O'BrienVibhuti S Shah

Published in: Children (Basel, Switzerland) (2023)

The use of an asynchronous video-messaging service was perceived as beneficial to both parents and staff in the NICU. Complaints pertained to the impact of the technology on nursing workflow and the difficulty using the hardware provided for use of the service.

Keyphrases

mental health
healthcare
preterm infants
smoking cessation
primary care
quality improvement
physical activity
depressive symptoms