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Doctor! Did you Google my symptoms? A qualitative study of patient perceptions of doctors' point-of-care information seeking.

Isaac TranterMieke L van DrielBen Mitchell
Published in: BMJ open (2022)
Patient trust is fundamental to positive perceptions of general practitioners' information seeking at the point-of-care. Communication is key to building this trust. Understanding the patient's agenda, listening, assessing thoroughly and being honest and transparent about the need to seek information all contribute to a positive experience.
Keyphrases
  • health information
  • case report
  • healthcare
  • primary care
  • mental health
  • physical activity
  • depressive symptoms