Connecting the disconnected: Leveraging an in-home team member for video visits for older adults.
Chelsea E HawleyCaroline WagnerMaria D VenegasNicole GenoveseLaura K TriantafylidisMegan B McCulloughJudith L BeizerWilliam W HungLauren R MooPublished in: Journal of the American Geriatrics Society (2023)
Clinicians may apply these evidence-based implementation solutions to their approach to video visits with older adults, including having a team member join the visit before the clinician, involving tech-savvy family members, ensuring the device works with the visit platform ahead of time, and creating a troubleshooting guide from our common challenges.