Communication Training Helps to Reduce Burnout During COVID-19 Pandemic.
Katey WertAngela M DonaldsonTri A DinhDaniel P MonteroRebecca ParryJ Ross RenewDaniel S YipLeigh SpeicherPublished in: Health services research and managerial epidemiology (2023)
Our study found communication training was effective in reducing burnout in healthcare providers, in the setting of the COVID-19 pandemic. The participants felt the communication tools learned from the training modules were useful in improving work satisfaction and communication with patients during the pandemic.