Patient Perspectives of Inpatient Telemedicine During the COVID-19 Pandemic: Qualitative Assessment.
Stacie VilendrerSarah SackeyfioEliel AkinbamiRoy GhoshJacklyn Ha LuuDivya PathakMasahiro ShimadaEmmanuelle Elise WilliamsonLisa ShiehPublished in: JMIR formative research (2022)
Patient experiences with inpatient telemedicine were largely favorable. Although most patients expressed a preference for in-person care, telemedicine was acceptable given the circumstances associated with the COVID-19 pandemic. Improvements in technical and care team use may enhance acceptability. Further evaluation is needed to understand the impact of inpatient telemedicine and the optimal balance between in-person and virtual care in the hospital setting.