Spoken communication and patient safety: a new direction for healthcare communication policy, research, education and practice?
Rick IedemaTrish GreenhalghJoan RussellJohn AlexanderKhudeja Amer-SharifPaul GardnerMark JuniperRebecca LawtonRavi Prakash MahajanPriscilla McGuireCelia RobertsWayne RobsonStephen TimmonsLorna WilkinsonPublished in: BMJ open quality (2019)