Exploring the impact of patient, physician and technology factors on patient video consultation satisfaction.

Kim Tenfelde Nadine BolGuus G SchoonmanJan Erik H BuntMarjolijn L Antheunis

Published in: Digital health (2023)

Video consultations can be appropriate in a variety of situations, provided that technical issues can be minimized, patients have a positive attitude towards online communication and attach value to reduced travel time and online patient-physician interactions can be experienced as affective and instrumental. Findings from this study contribute to understanding how video consultations can be best utilized for effective patient-physician communication.

Keyphrases

case report
emergency department
primary care
end stage renal disease
newly diagnosed
palliative care
healthcare
prognostic factors
general practice
peritoneal dialysis