Medical and health informatics services during and after the COVID-19 pandemic should be virtual, tailored, responsive and interactive: a case study in Belgium.

Nele Pauwels Ann De Meulemeester Alessia Romagnoli Heidi Buysse Renaat Peleman

Published in: Health information and libraries journal (2020)

This is part of a new series in this regular feature regarding trends in the provision of information by health science libraries. By sharing expertise and drawing together relevant trends the series intends to serve as a road map for both health science librarians and health informatics professionals. This article shows how a medical and biomedical research library changed practices, and reassessed user needs for the COVID-19 emergency. Discusses changes to online education (and collaborative working) to provide user-friendly services, researcher support tailored to need and re-visioning library space. J.M.

Keyphrases

healthcare
public health
health information
mental health
primary care
emergency department
social media
machine learning
sars cov
coronavirus disease
health promotion
electronic health record
risk assessment
big data
palliative care
quality improvement
smoking cessation
health insurance
neural network