Effect of inpatient experiences on patient satisfaction and the willingness to recommend a hospital: The mediating role of patient satisfaction: A cross-sectional study.
Hye Na ParkDo Joong ParkSe Young HanJi Yeon TaeKeun-Hwa JungEun Jung BaeJu Young YoonPublished in: Health science reports (2022)
Patient experience is a critical factor that health care systems need to consider for enhancing patient-centeredness, patient satisfaction, and the willingness to recommend a hospital.